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Getting Started at Berlitz
It was easy to obtain the information I wanted.
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The information I received when I first contacted Berlitz provided the answers I needed.
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My request for information was handled professionally.
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Enrollment Process/Interview
Available programs suited my goals and needs.
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The interviewer helped me to understand the Berlitz Method.
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Berlitz staff effectively identified your needs and level before recommending a program to reach your goal.
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Language Instruction
The instructors had excellent teaching skills.
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The teaching approach was what I expected when I enrolled.
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My progress in the language met my expectations.
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Berlitz staff demonstrated sincere interest in my progress.
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Study Materials
The quality of the study materials was excellent.
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Using the study materials helped me to learn more effectively.
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Language Center Facilities
The Language Center was a comfortable environment for study.
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Language Center Staff and Service
I felt welcome and well cared for in the Language Center.
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The LC staff responded promptly to questions and concerns.
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Accounting/administrative matters were handled accurately.
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General Opinions
I would recommend Berlitz to my friends and associates.
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At Berlitz, I achieved my goal.
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My experience with Berlitz exceeded my expectations.
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