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Getting Started at Berlitz

It was easy to obtain the information I wanted.*

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The information I received when I first contacted Berlitz provided the answers I needed.*

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My request for information was handled professionally.*

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Enrollment Process/Interview

Available programs suited my goals and needs.*

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The interviewer helped me to understand the Berlitz Method.*

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Berlitz staff effectively identified your needs and level before recommending a program to reach your goal.*

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Language Instruction

The instructors had excellent teaching skills.*

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The teaching approach was what I expected when I enrolled.*

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My progress in the language met my expectations.*

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Berlitz staff demonstrated sincere interest in my progress.*

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Study Materials

The quality of the study materials was excellent.*

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Using the study materials helped me to learn more effectively.*

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Language Center Facilities

The Language Center was a comfortable environment for study.*

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Language Center Staff and Service

I felt welcome and well cared for in the Language Center.*

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The LC staff responded promptly to questions and concerns.*

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Accounting/administrative matters were handled accurately.*

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General Opinions

I would recommend Berlitz to my friends and associates.*

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At Berlitz, I achieved my goal.*

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My experience with Berlitz exceeded my expectations.*

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